Looking for Custom Vending Machine Software Solutions?
You’re in the right place. We specialize in building custom vending machine software solutions that are tailored to your specific business needs. From smart inventory management to payment system integration, our software helps you take your vending business to the next level.

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Our Process
Prototype development involves creating an initial model to test and refine a product concept, ensuring functionality, usability, and feasibility.

Discussing Ideas

Creating Architecture and Workflow

Development

Testing

Deployment and Documentation
What we provide in our Custom Vending Machine Package?
What is MDB Protocol? and why you should own it
The MDB (Multi-Drop Bus) protocol is an industry-standard communication protocol commonly used in vending machines to enable communication between various devices, such as payment systems (coin acceptors, bill validators, card readers) and the vending machine controller (VMC). It was developed by the National Automatic Merchandising Association (NAMA) to standardize how vending machines and peripheral devices interact.
Key Features of MDB Protocol :
1. Multi-Drop Bus Architecture:
The MDB protocol operates on a multi-drop bus, meaning multiple devices can be connected to the same communication line, allowing for flexible integration of different peripherals with the vending machine controller (VMC).
2. Serial Communication:
MDB uses a serial, one-way communication system. The VMC acts as the master, and peripheral devices (e.g., coin changers, bill acceptors) act as slaves. The VMC sends commands, and the peripherals respond accordingly.
3. Voltage and Speed:
MDB operates at a voltage level of 34V, and the standard baud rate (communication speed) is 9600 bits per second (bps).
4. Peripheral Support:
The MDB protocol supports a wide range of devices, including:
- Coin Acceptors
- Bill Validators
- Card Readers (for cashless payments)
- Recycler systems (devices that can dispense change)
- Telemetry and audit modules
- Temperature sensors (for refrigerated vending machines)
5. Error Handling:
The protocol includes mechanisms for error detection and reporting, ensuring reliable communication between the VMC and peripherals.
6. Polling System:
The VMC regularly polls connected peripherals to check their status, retrieve information, and send commands. Devices respond only when polled, maintaining efficient communication on the bus.
7. Data Security:
While basic MDB protocol versions offer limited security, newer iterations include encryption for secure transactions, especially for cashless payment systems.
8. Scalability:
The protocol is designed to support multiple peripherals simultaneously, allowing for complex vending machines with multiple payment options, inventory control, and enhanced functionality.
Applications of MDB Protocol :
- Vending Machines
- Kiosks
- Laundromats
- Parking Meters
Overall, MDB is the de facto standard for vending machine systems due to its robustness, scalability, and wide support for different devices and payment mechanisms.
Case Study – Smart Vending Machine for Budkoin
Problem:
Budkoin wanted to deliver a seamless, cashless user experience with modern controls, traceability, and an interactive front-end.
Solution:
- QR Scan to Access
- Web-Based Order & Payment
- On-Machine Authentication & Dispensing
- Interactive Display
Smart vending machine software should include the following key features to enhance functionality, user experience, and operational efficiency:
Cashless Payment Integration:
Support for various payment methods like credit/debit cards, mobile payments (e.g., Apple Pay, Google Pay), and QR code payments.
Real-time Inventory Management:
Track stock levels in real-time to prevent out-of-stock situations. Alerts for low inventory can prompt restocking.
Remote Monitoring and Control:
Allow operators to monitor machine status, sales, and inventory remotely. Remote control capabilities for locking/unlocking machines or troubleshooting.
Dynamic Pricing:
Enable price adjustments based on demand, time of day, or stock levels to maximize revenue and reduce waste.
User Interface (UI) Customization:
Interactive touch screens with user-friendly interfaces for selecting products, browsing categories, or accessing promotions.
Customer Engagement Features:
Offer personalized recommendations, promotions, or discounts based on previous purchases or loyalty programs.
Data Analytics and Reporting:
Detailed reports on sales, inventory, and machine usage. Data-driven insights can help optimize operations and stock.
Security Features:
Fraud detection, anti-theft measures, and encrypted payment processing to ensure the safety of transactions and the machine itself.`
Product Recommendation System:
AI-powered recommendation engine that suggests products based on purchase history or popular items.
Energy Efficiency Management:
Optimize power consumption with smart sensors or scheduling features, reducing the machine’s carbon footprint.
Restocking Notifications:
Automated alerts to staff when machines need restocking, ensuring operational efficiency.
Multi-language Support:
Language options to cater to diverse user bases, especially for machines in international or high-traffic areas.
Integration with Loyalty Programs:
Support for loyalty card systems or apps that allow users to accumulate points, redeem rewards, or get special offers.
Maintenance Alerts:
Predictive maintenance notifications to address issues such as part failures or machine downtime before they happen.
Interactive Advertising:
Display ads, offers, or product promotions to engage users and increase sales.
if you want a custom vending machine to earn additonal income
Frequently Asked Questions (FAQ)
1. What is custom vending machine development?
2. How much does it cost to develop a custom vending machine?
3. Can you integrate my own payment gateway or loyalty app?
4. Do you offer both hardware and software for custom vending machines?
5. How long does it take to build a custom vending machine solution?
If you want to know more about our previous work with online sales tracker visit our Case Study!
What our clients are saying about us?

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